We use Combs Heating and Air for our furnace and air conditioning maintenance and repair. The staff is friendly and efficient. Mike did an excellent job of completing our fall furnace maintenance. They are always professional, efficient, and completed the job on a timely manner. We will continue to use Combs for our service.
I’ve been doing business with this company for a very long time. They always take care of my heating and a/c. Very dependable. Always on time and try to get the job done as soon as possible. You can’t go wrong with this company. All the employees are very friendly and dependable as well
Sped past our house 4 times before we finally had to flag him down (our house is in a subdivision and clearly marked). He was here for maybe 15 mins if that, only hooked up one pressure tester. We were told that there is a leak but he doesn't know where it is (he didn't take anything apart to even look)but 9/10 its the outside unit. Then immediately said we have get a whole new unit since ours is probably at least 25 years old (our house was built in 2009). Put us on the phone with his boss to get an estimate which was $8499. Before letting us go he thanked my husband calling him Jeff multiple times (his name is not Jeff). We asked if we could replace any parts or was there any other options we were told no but there is a $89 fee for the "diagnostic". Will definitely NEVER be calling them to fix anything again. I would at least liked to get an actual diagnosis of the problem is I already knew it was leaking before we called them, so we learned nothing new. DO NOT WASTE YOUR TIME OR MONEY
I used them for years. Had been very satisfied. Had a maintenance agreement. Found out that they were not doing what they were supposed to do as a part of that maintenance agreement. Contacted them about it. First they wanted to argue about it but then said they would refund half my payment. Check came. It was less than half but it wasn’t worth contacting them about. They said they have new mgmt. I hope they have a way to follow up on what their technicians do. I was really saddened. I had always liked them but cannot use them again.
We had them install a new hvac system 3yrs ago. I called them this year just to do a tune up on it. When the guy came out he ran a diagnostic on it and said the pressure was high. Then proceeded to tell us in order to look further into it, it was going to cost us $120 per hour… we agreed and he came back and said we had a bad coil. We asked how could that be since the unit is only 3yrs old, he said sometimes it happens that they’re bad or maybe it’s the wrong size but luckily the part is under warranty. But the labor isn’t and would cost $1800! We got on the phone with the manger and instead of trying to work with us he was trying to sell us a new unit! There was a major red flag we should have been aware of. When the technician first said the pressure was high he then immediately said I bet it’s a coil… I had 3 of them go bad on people yesterday 😏 I bet. We told him just to put the unit back together and paid him $300 for basically nothing. The next day we had another company come out for a second opinion. They said there was nothing wrong with the coil. Part of our unit is outside and it had some weeds and grass growing behind it. The technician said that is probably what is causing the pressure to read high. He offered to clean the unit and the weeds out. It only cost us $18 for that. I WILL NEVER USE COMBS AGAIN!!! They were unprofessional and uneducated about the equipment from the start and they can’t be trusted. In reality we should get a refund because they lied to use about anything being wrong with the unit. Btw those wanting an honest opinion call Allegiance Heating and Air
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