The technicians, Matt, Elijah, and Raul were fabulous! They tracked down the issue and resolved it today! I would certainly recommend them and Combs going forward. THANK YOU!
Greg Montagano
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March 02, 2026
The technicians that came to my house were polite, courteous, professional, and very knowledgeable. They did the required work as quickly and efficiently as possible. Very respectful of my property.
Garland Fowler
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April 15, 2026
Isaiah and his helper were friendly and knowledgeable about what they were doing. They showed me before and after pictures of what my compressor looked like after they serviced it.
Brandy Graves
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December 17, 2025
The tech, Mike, did a great job. He knew immediately what was wrong. He was able to get here quickly and fixed the issue promptly. The only issue I had wasn’t with the tech, but with the price. We paid $269 for water to be drained from the heater and some stink bugs to be cleaned out of a pipe. There were no parts needed and the job only took a few minutes. I just don’t understand how it could cost so much. Otherwise, great and dependable service!
Tamara Quick
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July 16, 2025
Combs installed our AC unit for the second floor in the summer of 2021. This year it become apparent that the system is malfunctioning. We invited our trusted HVAC technician and he estimated $1000-1500 for repair with a problem occurring due to possible wrong installation. Since the unit had a ten year warranty we called Coombs to come take a look at the system since the warranty is through them.
I was assured by customer support representative lady that technician will come today and the second opinion evaluation will be free. They gave me us 4 hour window from 12-4. At 3:15 I’ve called to find out when technician will be here. The other phone receptionist informed me that the tech won’t be coming today due to a broken van and potentially will come tomorrow around noon. No apology or any kind of pleasant interaction for the inconvenience of 4 hour wait.. She also informed me that it will a service call charge , and whoever promised me it will be free is a new employee and gave me the wrong information. She also stated that I’m not the only customer who didn’t receive a service today , I guess it was supposed make me feel better., surprisingly it didn’t. To say that this call was stressful and appalling is an understatement.
Additionally:
Last winter we had issues with our furnace and we called Coombs to try and figure out what was wrong. Their tech tried to tell us that we just needed to replace the furnace because the parts alone to fix it would cost nearly the same as a new unit. We called a second company out and they were able to fix the furnace in 15 minutes (clogged drain line).
Im aware that Coombs changed owners since 2021 but I strongly believe that any reputable company should stand by their product and service, especially if you’ve kept the name. Obviously , it’s not the case here.
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1250 Main St, Clarksville, IN 47129, USA
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The technicians, Matt, Elijah, and Raul were fabulous! They tracked down the issue and resolved it today! I would certainly recommend them and Combs going forward. THANK YOU!
The technicians that came to my house were polite, courteous, professional, and very knowledgeable. They did the required work as quickly and efficiently as possible. Very respectful of my property.
Isaiah and his helper were friendly and knowledgeable about what they were doing. They showed me before and after pictures of what my compressor looked like after they serviced it.
The tech, Mike, did a great job. He knew immediately what was wrong. He was able to get here quickly and fixed the issue promptly. The only issue I had wasn’t with the tech, but with the price. We paid $269 for water to be drained from the heater and some stink bugs to be cleaned out of a pipe. There were no parts needed and the job only took a few minutes. I just don’t understand how it could cost so much. Otherwise, great and dependable service!
Combs installed our AC unit for the second floor in the summer of 2021. This year it become apparent that the system is malfunctioning. We invited our trusted HVAC technician and he estimated $1000-1500 for repair with a problem occurring due to possible wrong installation. Since the unit had a ten year warranty we called Coombs to come take a look at the system since the warranty is through them. I was assured by customer support representative lady that technician will come today and the second opinion evaluation will be free. They gave me us 4 hour window from 12-4. At 3:15 I’ve called to find out when technician will be here. The other phone receptionist informed me that the tech won’t be coming today due to a broken van and potentially will come tomorrow around noon. No apology or any kind of pleasant interaction for the inconvenience of 4 hour wait.. She also informed me that it will a service call charge , and whoever promised me it will be free is a new employee and gave me the wrong information. She also stated that I’m not the only customer who didn’t receive a service today , I guess it was supposed make me feel better., surprisingly it didn’t. To say that this call was stressful and appalling is an understatement. Additionally: Last winter we had issues with our furnace and we called Coombs to try and figure out what was wrong. Their tech tried to tell us that we just needed to replace the furnace because the parts alone to fix it would cost nearly the same as a new unit. We called a second company out and they were able to fix the furnace in 15 minutes (clogged drain line). Im aware that Coombs changed owners since 2021 but I strongly believe that any reputable company should stand by their product and service, especially if you’ve kept the name. Obviously , it’s not the case here.