Meineke Car Care Center

3723 Charlestown Rd, New Albany, IN 47150, USA

About Meineke Car Care Center

4.3 / 5

from reviews

    jessie ortega
    -
    May 31, 2024

    Arrived without an appointment. Made one and returned 3 hours later. The man at the counter was very robotic. Sat in an empty waiting room and he only talk when he was on the phone. An hour later, I stepped outside and continued waiting. 15 minutes later he stepped outside to try to sell me a cabin filter. I said no, by this time I was tired of waiting for my oil change. When I was called to pay, not even a Thank you and come again. This place is a mile from my house. Very convenient, but won't be returning.

    Lucrecia Gunn
    -
    May 26, 2024

    I was originally supposed to get an oil change last week. I was called however and told that they were very busy and would be unable to fit me in, and to come back Saturday. When I came in the door I was greeted by Robbie. He was very nice, very professional and he kept his promise on the price that he quoted me for the inconvenience. I also thought it was amazing they looked over the entire vehicle to let me know if there was anything else I should maintenance which was done for free. I’ve been to other places and they have never done ANYTHING for free. After receiving the notes of my vehicle I opted to get a little more work done outside of just the oil change. My experience was amazing and I am so glad that I went there. I will be back 🙂

    Tyler Estes
    -
    October 21, 2023

    Got an oil change from another business and was informed I had a stripped oil pan. Since I have a trip tomorrow, I got on the phone. Robbie answered and was able to immediately get me in which I appreciate greatly! No interference with my trip and worked out the best deal he could offer. Got my car in and up as soon as I came in. Greatly appreciate the urgency the whole crew took to make sure I was well taken care of! Well clean establishment as well as you can see 💯

    Know_Your_Roots Yanik’s Essentials
    -
    April 19, 2024

    Phenomenal customer service and fast! Robbie at the front desk was a huge help as well as the technicians that worked on my vehicle. I was a wreck that day and they all helped me get my suv in and taken care of from beginning to end. The communication throughout the entire process was top notch! Thank You 🙏🙌

    Sarah Harlowe
    -
    May 18, 2024

    I originally thought I had a great experience, as I had my front brakes and rotors replaced, along with a brake flush: I spent several hundred dollars for this total. I noticed my brakes were still squeaking even though they had just been replaced. I took my car into another Meineke location, and they said this one had neglected to lube up my new brakes. I feel like I spent a lot of money on something that wasn’t done right the first time. I also had a hose replaced, and now I’m nervous it was installed incorrectly and I’ll have to take my car in yet again. Robbie was as nice as could be, but I’m disappointed in the quality of car repair.

    Meineke Car Care Center

    Our Address

    3723 Charlestown Rd, New Albany, IN 47150, USA

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