New Albany Steam Laundry Dry

1935 West St, New Albany, IN 47150, USA

About New Albany Steam Laundry Dry

4.2 / 5

from reviews

    Liz Daughtery
    -
    April 12, 2024

    A big thumbs down. My mother used this dry cleaners for years before moving . Then I started using it 4 years ago when I moved back to the area.The staff use to be terrific, the prices reasonable and the cleaning was always great. I have my alternative down cleaned frequently due to pets. But the last 3 visits were awful. An older heavy set lady and younger heavy set girl, have got to be the worst customer service I've ever had. You would think it was painful for them to smile and say thank you. Then, out of the blue they asked me to sign a damage release form incase they mess up my comforter, on top of the price going up unannounced. I'm sorry, I send my things there so they can take care of them. If they can't honor that, can't provide good customer service and then want to charge me more for their service with the understanding they might tear it up.... I will find a dry cleaners that will provide those things. I'm sick over this. I really enjoyed going there. But I'm sure I'll find another great place to go that will be happy to have my business.

    Todd Harvey
    -
    May 30, 2024

    Almost every morning these days, the place is not open during posted hours. 6 hours later still trying to drop off laundry, now there is a sign on door saying “back in 15 minutes” I’ll bet they are not back I. 15 minutes!!! Who owns this place now??

    Kristin Williams
    -
    January 11, 2024

    This is by far the absolute best cleaners that I have been to. I took a suit that had multiple stains that I didn’t even could be lifted, but they absolutely were able to completely remove them, I was shocked. The pricing is very fair and the ladies who work at the front are very nice. I highly recommend that you use this cleaners! Nothing but great things to say about them.

    Tristan Buchanan
    -
    May 10, 2024

    Called today regarding prices , less than mediocre customer service.

    Hemant Bhimani
    -
    December 13, 2023

    Good Job. Good Customer Service & Satisfaction. Most definitely, would recommend this business for dry cleaning services.

    New Albany Steam Laundry Dry

    Our Address

    1935 West St, New Albany, IN 47150, USA

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