Plaza Laundry

3400 Grant Line Rd # G, New Albany, IN 47150, USA

About Plaza Laundry

3.8 / 5

from reviews

    J Gardner
    -
    January 18, 2024

    Very rude staff, I came in from being out in the cold to charge my phone for 5 minutes before picking up my son from mt tabor. I was told to leave if had no laundry I offered to buy a drink from the service area she told me i had to leave. They do not hide the fact they dislike the homeless her and another man discussed it as i stood outside and they insinuated I was homeless. God don't like ugly.

    Chris Gillespie
    -
    February 21, 2024

    Looks like they haven't done anything to this business in along time and the employees are always in a grumpy mood wish I would have video taped it earlier

    Amber
    -
    December 26, 2022

    First and last time here. My other laundry mat was super busy today so I tried this place. It was ok until the miserable woman behind the counter spoke so poorly to a customer she outta be ashamed of herself and whoever raised her. Saying to go elsewhere and it wasn't in her job description to the gentleman who didn't speak good English, wanted her to translate on his phone app about how to operate the machine properly. Human decency and customer service would entitle anyone to that information. Maybe do a job that doesn't require you to interact with other people. So disgusting!

    Chuck Fulcher
    -
    June 07, 2022

    This place has been in severe decline the past few months. In addition to weak dryers (went from taking 35 minutes to dry a load to an hour), depending on who's on duty, you also get to deal with dirty washers (interior and exterior), a rude attendant (who showed open hostility over the wearing of gloves and a mask) and just overall poor upkeep. After doing business here for 5 years, I simply do not feel welcome here anymore. It's as if the mere presence of customers is an unspeakable burden for the place.

    L Eads
    -
    December 06, 2021

    Very outdated facility. I did see mild in the washer ring. Soap dispensers are not clean or deep cleaned daily. Carpet soiled. Machines worked fine. The older dryers not as hot as the newer ones on the back walls.b The employee working was super friendly ! Kudos to hiring her. 👏

    Plaza Laundry

    Our Address

    3400 Grant Line Rd # G, New Albany, IN 47150, USA

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