Puerto Vallarta Restaurant

125 Quartermaster Ct, Jeffersonville, IN 47130, USA

About Puerto Vallarta Restaurant

4.3 / 5

from reviews

    Chloe Turner
    -
    February 20, 2024

    Good quality food & service, good fountain coke, pleasant & clean atmosphere, I am repeat customer. We like combination dinners, chimichanga, Acapulco, pollo a la ranchero & enchiladas rancheras. Update: went again. We go about once every six weeks. Most of staff are new. Food and service good. Cons: Chips are hard and not the best. Tamale with chili meat on top is pretty good too. Update: coupon on back of Kroger receipt. Beans and rice the best around. The last few times the Tamales came with chicken meat on top. Comfortable clean atmosphere. Update: shrimp enchilada plate is a hidden gem on the menu. I recommend. Some of the staff know us and are friendly. Not all of them though. Some booths are too tight to accommodate an average to stocky size person, which makes an uncomfortable fit. The Mexican huevos breakfast plate is good and flavorful. The three shrimp enchilada plate has cheese sauce or queso on them instead of enchilada sauce. This is good. Servers are friendly and the place is clean. We enjoy going there. Cons: chips usually stale or hard. Follow up: Since Miguel the manager left the quality of the food and service went down. Down to two star. Our go tonow is a competitor in Clarksville. Plus now they act they don’t understand what you order and want to over charge you for their mistake. have returned several times in 2022: more professional servers. food excellent. worth the visit. fajita taco salad great. tried different plates. nothing disappointing. nice atmosphere. although busy during weekday dinner, the staff and food still good. only drawback is i wish they had grilled veggies as a side. not cauliflower or broccoli. go to place for Tex Mex mexican food. good quality food. nice pleasant atmosphere. friendly relaxed service. i enjoy my meal there. update: April 2023-a lot of competitors now in the vicinity in Jeffersonville. Always come back here for good quality food and service. A huge shout out to Annabel, the server, who is friendly and helpful. not enough cheese sauce on the IS special. update: thru the years some servers can be condescending and arrogant. update: mgmt has changed. some staff changed too. same atmosphere. same menu. recipes or cooks or both have changed. update: February 2024-been several times since Marteen took over as the Manager. Most of the staff seem new, servers are presented clean & efficient, the quality of the food is much better now. I recommend.

    Osborne Family
    -
    January 02, 2023

    I always eat at the Scottsburg location and absolutely love the place. I drove down to Jeffersonville to visit my sister a few days ago and she was craving their tamales so I had her call two exact orders in for takeout. When I was a few minutes away. I picked up the food and drove straight to my sisters house 2-3 mins away. The containers both were smashed upward on the bottom and the tops were pushed down and lying on top of the food. The outside of both lids were covered in the sauce from the food plus the bottom of the bag was covered with sauce . The plastic silverware was already opened when I took it out of the bag. I drove straight back and asked to speak to a manager and showed him my order and asked that it be redone. I was not rude in the slightest as I told him I understand sometimes things happen and I just want what I paid for. He was very rude and stated that the containers/food was “perfect when given to me and something must have happened to it inside my car. He then proceeded to speak in Spanish to the cashier saying “Los Americanos” always act like they are entitled . What he didn’t know is that I am fluent in Spanish.. I did not respond until he brought my food and then in Spanish I let him know j am fluent and understood everything he said to his employee. This manager said his names was ANDRES. I will never step foot in that place again and may not in the Scottsburg location either. WOW! What ever happened to customer service and customer appreciation!!

    Elijah Johnson
    -
    February 08, 2024

    The "is" special is my go to meal. Chips and salsa or chips and queso is so good! Service is impeccable . Waiter was very polite and knowledgeable. Love this place ❤️

    Sherri Abromavage
    -
    December 29, 2023

    Jorge was very pleasant and professional. The music was lively and just loud enough to be enjoyed without smothering conversation. Ladies room was tidy. Food was good, as usual.

    Jessica Castribrightma
    -
    August 15, 2021

    This is one of our favorite places to eat great family experience and very clean and wonderful service there needs to be more restruants like this around the Jeffersonville Indiana area praise the Lord for The goodness this restaurant has cooked up Amen

    Puerto Vallarta Restaurant

    Our Address

    125 Quartermaster Ct, Jeffersonville, IN 47130, USA

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