Five stars no problem. The guys that came out to my house and installed complete HVAC including duck work. I could not be happier. It took a couple of days to get done but was well worth the time it took them to get it done and done right. I would recommend this company to anyone looking for good service and professional employees.
After my daughter purchased a new home that they installed the heating and cooling system in, the outside unit settled and was uneven. I was concerned about it and they sent out a VERY professional and knowledgeable young man who addressed every little thing I had questions about. When he left I felt like she has a solid system and if she ever has a problem in the future they will be there to take care of it. Will definitely use them for any heating and cooling problems I might have on my own home and would recommend them to anyone who needs heating and cooling work done.
Would give them negative stars if allowed. The biggest lying crooks you could ever find! I’ve never been so disrespected in my life from their so called immature owner! They use the cheapest products in the market and use refurbished units! Lying, shady, rude, disrespectful, cheap, and worse company in this business market! Will refuse to honor the warranty they have you pay for!
We were referred to Richardson's through Rheem's website. They were kind and helpful on the phone and were able to squeeze us into a cancellation first thing the next morning. Mr. Richardson fixed the problem right on the spot and had the needed parts with him. We had a quote from a Louisville based company that was going to charge us thousands of dollars to repair and was encouraging us to replace the whole HVAC. Richardson's Heating and Air saved us thousands of dollars and were great to work with!!! We highly recommend them!
A little disappointed. A tech came out to fix a sensor on our water heater however he cleaned corrosion from wires and re-lit pilot light in hopes that would fix the problem my landlord paid the service fee near $100 only this didn't fix the issue and now the company wants to charge another service fee to come back out and fix the original issue
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