The only place you should allow to rebuild your transmission. They have rebuilt a Honda Accord and an Acura TL of ours. We love Ross Brothers!! Highly recommended!
My transmission went out while my wife was on the road heading to Tennessee from Scherereville Indiana. This was the closest transmission shop and the reviews were not bad so we decided to have them fix the vehicle. That is where our nightmare begins. The commute was 3 and half hours from my house to the shop, that was not a worry because I never thought I would have to drive back and forth to the shop, So after they fixed my car, we drive 3+ hours to pick it up, get it back home, my mechanic says the front seal on the trans is leaking. So now I have to drive back for them to fix their mistake. I had to wait 2 weeks for them to fix their error. I drive 3+ hours to pick it up again, they don’t have the key to my car, good thing I had my spare. They were supposed to mail my key once they located it, they said they sent it out, but we never received it and me or my wife have called them 10 times to try to get the key and have been told they sent it out Fed Ex, Us Mail etc. So you don’t fix my trans right which causes me extra money, you lose my key which causes me extra money, and you can’t even offer to replace the cost of the key that you clearly loss. This is lack of character and a business you can’t really trust.
I waited a couple of months to write a review because I haven’t had a lot of long distance driving since Ross Brothers replaced my transmission. I took my car here after it sat for 2 years waiting for me to save enough to fix it. This place did a fabulous job on my transmission. I feel like they were fair and honest. It was an expensive fix but I wanted it fixed correctly. There are times after I take it out of park that it doesn’t want to get in gear but I honestly don’t know if that is transmission or bad gas. Overall, I’m pleased with my experience here.
Ross brothers every body goes there they do a lot work took r car there last week great Ralph did it again and the crew
Had a transmission fluid leak ... They didn't find out where. Didn't get fixed proper. Continued to leak.
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