This is added review to Duane Roseborough experience, I had to bring my SUV back for them to fix a leak in the trans that they replaced and it is still leaking. Not sure if they ever fixed the original leak in a brand new trans. I have 3 and half hour drive to take it back which I had to do twice already.
When I spoke to them there is no concern for their short comings because they have already been paid. I hope this helps someone from being ripped off.
Shana Stevenson
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April 16, 2024
There was a place that had my husband's truck for over 6 months straight costing him so much money...we go to Ross Bros and in less then a week they had it fixed and back on the road! THANK YOU SO MUCH BRANDON!
Doug Glass
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September 12, 2024
They rebuilt the automatic transmission in a 2000 camaro z28. Runs and shifts great
Amanda Reading
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July 29, 2023
I waited a couple of months to write a review because I haven’t had a lot of long distance driving since Ross Brothers replaced my transmission. I took my car here after it sat for 2 years waiting for me to save enough to fix it. This place did a fabulous job on my transmission. I feel like they were fair and honest. It was an expensive fix but I wanted it fixed correctly. There are times after I take it out of park that it doesn’t want to get in gear but I honestly don’t know if that is transmission or bad gas. Overall, I’m pleased with my experience here.
Duane Roseborough
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September 19, 2023
My transmission went out while my wife was on the road heading to Tennessee from Scherereville Indiana. This was the closest transmission shop and the reviews were not bad so we decided to have them fix the vehicle.
That is where our nightmare begins.
The commute was 3 and half hours from my house to the shop, that was not a worry because I never thought I would have to drive back and forth to the shop,
So after they fixed my car, we drive 3+ hours to pick it up, get it back home, my mechanic says the front seal on the trans is leaking. So now I have to drive back for them to fix their mistake. I had to wait 2 weeks for them to fix their error.
I drive 3+ hours to pick it up again, they don’t have the key to my car, good thing I had my spare. They were supposed to mail my key once they located it, they said they sent it out, but we never received it and me or my wife have called them 10 times to try to get the key and have been told they sent it out Fed Ex, Us Mail etc.
So you don’t fix my trans right which causes me extra money, you lose my key which causes me extra money, and you can’t even offer to replace the cost of the key that you clearly loss.
This is lack of character and a business you can’t really trust.
This is added review to Duane Roseborough experience, I had to bring my SUV back for them to fix a leak in the trans that they replaced and it is still leaking. Not sure if they ever fixed the original leak in a brand new trans. I have 3 and half hour drive to take it back which I had to do twice already. When I spoke to them there is no concern for their short comings because they have already been paid. I hope this helps someone from being ripped off.
There was a place that had my husband's truck for over 6 months straight costing him so much money...we go to Ross Bros and in less then a week they had it fixed and back on the road! THANK YOU SO MUCH BRANDON!
They rebuilt the automatic transmission in a 2000 camaro z28. Runs and shifts great
I waited a couple of months to write a review because I haven’t had a lot of long distance driving since Ross Brothers replaced my transmission. I took my car here after it sat for 2 years waiting for me to save enough to fix it. This place did a fabulous job on my transmission. I feel like they were fair and honest. It was an expensive fix but I wanted it fixed correctly. There are times after I take it out of park that it doesn’t want to get in gear but I honestly don’t know if that is transmission or bad gas. Overall, I’m pleased with my experience here.
My transmission went out while my wife was on the road heading to Tennessee from Scherereville Indiana. This was the closest transmission shop and the reviews were not bad so we decided to have them fix the vehicle. That is where our nightmare begins. The commute was 3 and half hours from my house to the shop, that was not a worry because I never thought I would have to drive back and forth to the shop, So after they fixed my car, we drive 3+ hours to pick it up, get it back home, my mechanic says the front seal on the trans is leaking. So now I have to drive back for them to fix their mistake. I had to wait 2 weeks for them to fix their error. I drive 3+ hours to pick it up again, they don’t have the key to my car, good thing I had my spare. They were supposed to mail my key once they located it, they said they sent it out, but we never received it and me or my wife have called them 10 times to try to get the key and have been told they sent it out Fed Ex, Us Mail etc. So you don’t fix my trans right which causes me extra money, you lose my key which causes me extra money, and you can’t even offer to replace the cost of the key that you clearly loss. This is lack of character and a business you can’t really trust.