I'd give no stars if I could. I trusted this guy to make some major repairs and spent over $1,000. When I got my car back after 2 months, it overheated worse than before, still has an oil leak, and had more problems on top of that - the gas guage no longer works, the steering wheel was sticking so badly that on the way home from his shop, I almost turned into a car because the steering wheel got stuck. On top of that, the seat won't move forward and there are more lights on my dash than before. I told him I wanted my money back. He said that's fine as long as I give him the new parts back. I said okay, I'll pay for the parts, but show me a receipt of what I'm paying for. He refused to do so and just kept saying I need to give him the parts back if I want my money back. He won't even own up to what he did. So, in this case, I'm the stupid one. I should not have let him take my car for 2 months and should not have trusted him. Lesson learned.
Update - took my car to another mechanic. There was a crack in the hose and overflow tank for the coolant - something the mechanic would've noticed had he paid the least bit attention or maybe even just test driven my car after he supposedly fixed it. I filed a complaint with the Better Business Bureau. He didn't respond. This means this man does not care. From the BBB: However, please know that anytime the BBB must close a complaint as "no response," the company is advised that continued failure to answer the complaint will result in the company's BBB reliability report stating that the business "has an unsatisfactory record with the Bureau due to failure to respond to complaints." You've been warned.
george pool
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February 10, 2018
This shop is a joke should be shut down not a good place to go if you need major repairs done. When confronted about problems got an attitude said he works on so many he can't remember everything he said he was going to take care but this was after he had been paid in full. Now every light in the dash is on brake light airbag light check engine and he's had the car for over two months. Be careful of what you have anyone at this shop do to your vehicle.
Sun
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July 27, 2018
Went for new bumper and let’s just say just from the price of the bumper for my car online was 2k and he said 580 for bumper and paint, he got the it done though the paint job is terrible and the bottom fitment of bumper isn’t even done right and I am having thoughts about my steering wheel if I have problem it’s going to be him for sure because I just got brand new stuff for my power steering stuff. I even told him to do touch paint for the whole car and he didn’t do anything at all, I wished I read the reviews online.
Jeremy H
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June 14, 2019
You guys dont need to waste your time with places like this. Go to Performance Auto Repair LLC in new Albany. Two certified technicians and 4,000 sq ft facility ready to meet your repair needs. Quality work at a good price.
Lisa S
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May 30, 2018
Very please with my experience. Chris Miller is an extremely professional and courteous businessman. The work on my car was done well and for less $$ (and a longer warranty!) than I was quoted elsewhere. Highly recommend!
I'd give no stars if I could. I trusted this guy to make some major repairs and spent over $1,000. When I got my car back after 2 months, it overheated worse than before, still has an oil leak, and had more problems on top of that - the gas guage no longer works, the steering wheel was sticking so badly that on the way home from his shop, I almost turned into a car because the steering wheel got stuck. On top of that, the seat won't move forward and there are more lights on my dash than before. I told him I wanted my money back. He said that's fine as long as I give him the new parts back. I said okay, I'll pay for the parts, but show me a receipt of what I'm paying for. He refused to do so and just kept saying I need to give him the parts back if I want my money back. He won't even own up to what he did. So, in this case, I'm the stupid one. I should not have let him take my car for 2 months and should not have trusted him. Lesson learned. Update - took my car to another mechanic. There was a crack in the hose and overflow tank for the coolant - something the mechanic would've noticed had he paid the least bit attention or maybe even just test driven my car after he supposedly fixed it. I filed a complaint with the Better Business Bureau. He didn't respond. This means this man does not care. From the BBB: However, please know that anytime the BBB must close a complaint as "no response," the company is advised that continued failure to answer the complaint will result in the company's BBB reliability report stating that the business "has an unsatisfactory record with the Bureau due to failure to respond to complaints." You've been warned.
This shop is a joke should be shut down not a good place to go if you need major repairs done. When confronted about problems got an attitude said he works on so many he can't remember everything he said he was going to take care but this was after he had been paid in full. Now every light in the dash is on brake light airbag light check engine and he's had the car for over two months. Be careful of what you have anyone at this shop do to your vehicle.
Went for new bumper and let’s just say just from the price of the bumper for my car online was 2k and he said 580 for bumper and paint, he got the it done though the paint job is terrible and the bottom fitment of bumper isn’t even done right and I am having thoughts about my steering wheel if I have problem it’s going to be him for sure because I just got brand new stuff for my power steering stuff. I even told him to do touch paint for the whole car and he didn’t do anything at all, I wished I read the reviews online.
You guys dont need to waste your time with places like this. Go to Performance Auto Repair LLC in new Albany. Two certified technicians and 4,000 sq ft facility ready to meet your repair needs. Quality work at a good price.
Very please with my experience. Chris Miller is an extremely professional and courteous businessman. The work on my car was done well and for less $$ (and a longer warranty!) than I was quoted elsewhere. Highly recommend!